Terms of service

TERMS & CONDITIONS 

1. Introduction

This website, Aleafiaa Pharmaceuticals Private Limited, is operated by Aleafiaa Pharmaceuticals Pvt Ltd (“Company”, “we”, “us”).

By accessing or using this website, you agree to be bound by these Terms & Conditions.

For queries:
📧 customercare@aleafiaapharma.in
📞 +91 22 45005262

We reserve the right to update these terms at any time.

2. Accuracy of Content

  • We strive to ensure all product information, pricing, and descriptions are accurate.
  • Prices displayed are inclusive of GST.
  • Listings are an invitation to offer, and we reserve the right to accept or cancel any order.

3. Intellectual Property

  • All website content is protected under applicable intellectual property laws.
  • Aleafiaa Pharmaceuticals  is a registered trademark.
  • Content may only be used for personal, non-commercial use.
  • Unauthorized reproduction or distribution is prohibited.

4. User Registration

  • Accounts are for individual use only and must not be shared.
  • Users must provide accurate and complete information.
  • By registering, you consent to receive:
    • Emails
    • SMS
    • Calls
    • Whatsapp communications
    • Promotional notifications

5. Pricing & Payments

  • We aim to maintain accurate pricing; however, errors may occur.
  • In case of mispricing, we may:
    • Contact you for confirmation, OR
    • Cancel the order
  • Payments may be processed before dispatch.
  • Refunds (if applicable) will be issued to the original payment method.

6. Privacy & Data Usage

By using this website, you agree to our data practices.

We may collect:

  • IP address and browsing data
  • Name, email, and contact details

This data is used for:

  • Order processing
  • Customer experience improvement
  • Marketing communication (where permitted)

7. User-Generated Content

  • By submitting content (reviews, images, etc.), you grant us a royalty-free, perpetual license to use it.
  • You confirm:
    • You own the content
    • It does not infringe third-party rights

We may edit or use content without obligation of credit/payment.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Personalize content

9. Data Security

  • We implement reasonable safeguards such as encryption and firewalls.
  • However, no system is completely secure.
  • Users share information at their own risk.

10. Minors

  • Website is not intended for children under 13.
  • Users under 18 should use the platform under parental supervision.

11. Third-Party Links

  • We are not responsible for external websites linked from our platform.
  • Users should review third-party privacy policies separately.

12. Jurisdiction

  • Governed by the laws of India
  • Exclusive jurisdiction: Courts in Mumbai, Maharashtra
  • Claims must be filed within 1 year of occurrence

13. Miscellaneous

  • No partnership or agency relationship is created
  • If any clause is invalid, remaining provisions remain enforceable
  • Failure to enforce a provision does not constitute waiver

14. Coupons & Promotions

  • Coupons:
    • Are time-bound
    • Cannot be combined with other offers
    • Apply only on MRP
    • May exclude bundles/clearance products
  • One coupon per customer unless stated otherwise

15. Acceptance

By using this website, you confirm that you:

  • Have read
  • Understood
  • Agreed to these Terms & Conditions

If you do not agree, please refrain from using the website.